gbd333 Privacy
Policy

1. Introduction

This Privacy Policy ("Policy") describes how gbd333 ("gbd333", "we", "us", "our") collects, uses, stores, and discloses personal data in connection with the gbd333 online gaming platform available at gbd333.vip and any associated services (collectively, the "Platform").

By creating an account and using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of our Terms & Conditions and should be read alongside them.

gbd333 is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. We review and update this Policy periodically to reflect changes to our data practices or applicable law. The effective date at the top of this page indicates when this version was last reviewed.

2. Data We Collect

gbd333 collects personal data that you provide directly, data generated through your use of the Platform, and in some cases data obtained from third parties for verification purposes. The categories of data we collect include:

• Registration Data: Your full legal name, date of birth, email address, mobile phone number, and residential address provided at the time of account creation.
• Identity Verification Data: Copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, collected as part of our Know Your Customer (KYC) process.
• Financial Data: Payment method details including bKash or Nagad mobile wallet numbers, bank account information (where applicable), transaction histories, deposit and withdrawal records, and account balances. We do not store full payment card numbers on our servers.
• Account Activity Data: Login timestamps, game session histories, betting records, bonus usage, and communication logs with our support team.
• Device & Technical Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URLs, collected automatically when you access the Platform.
• Communications Data: Any information you provide when contacting our support team via live chat or email, including the content of your messages and any attachments.
• Responsible Gaming Data: Any deposit limits, session reminders, cooling-off requests, or self-exclusion elections you make through your account settings.

3. How We Use Your Data

gbd333 uses the personal data we collect for the following purposes:

• Account Administration: To create and maintain your gbd333 account, authenticate your identity at login, and manage your account settings and preferences.
• Service Delivery: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels; to credit winnings; and to provide access to all games and features on the Platform.
• Identity Verification & Compliance: To verify your identity in accordance with applicable anti-money laundering (AML) and Know Your Customer (KYC) obligations and to prevent fraud, underage gambling, and other prohibited conduct.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our live chat and email support channels.
• Platform Improvement: To analyse aggregate usage patterns, diagnose technical issues, and improve the features and performance of the Platform.
• Responsible Gaming: To monitor your gaming activity for signs of potentially harmful behaviour and to administer the responsible gaming tools available on your account, including deposit limits and self-exclusion.
• Legal Obligations: To comply with applicable laws and regulations, including reporting obligations to relevant authorities where required.
• Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other security incidents on the Platform.

4. Legal Basis for Processing

gbd333 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contractual Necessity: Processing is necessary to perform the contract between you and gbd333, including account creation, payment processing, and service delivery.
• Legal Obligation: Processing is required for us to comply with applicable legal obligations, including AML/KYC regulations and fraud prevention requirements.
• Legitimate Interests: Processing is carried out in pursuit of gbd333's legitimate business interests, including Platform security, fraud prevention, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent: Where we rely on your consent as the legal basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

gbd333 does not sell your personal data. We may share your personal data with third parties only in the following limited circumstances:

• Payment Processors: We share necessary financial data with approved payment service providers (including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank) solely to process your deposit and withdrawal transactions. These providers are contractually bound to process your data only for this purpose.
• Game Providers: Game studios and providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive session tokens and pseudonymised player identifiers necessary to deliver their games within the Platform. They do not receive your full personal profile.
• Identity Verification Services: We may use third-party KYC service providers to assist with identity document verification. These providers process your verification documents under strict data processing agreements.
• Legal & Regulatory Authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by applicable law, court order, or in connection with the investigation of suspected fraud or criminal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of gbd333's business assets, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.

All third parties with whom gbd333 shares personal data are required to maintain appropriate security standards and to use the data only for the specified purpose.

6. Payment Data

gbd333 takes the security of financial data with the utmost seriousness. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or a supported bank channel, your payment details are transmitted directly to the relevant payment processor using encrypted connections. gbd333 does not store full mobile wallet PINs, full bank account credentials, or full payment card numbers on its own servers.

Transaction records, including deposit amounts, withdrawal amounts, timestamps, and payment method types (e.g., "bKash ending in XXXX"), are retained on our Platform for account management, dispute resolution, and legal compliance purposes. These records are accessible only to authorised gbd333 personnel and are not shared with any third party except as described in Section 5 above.

7. Cookies & Tracking Technologies

gbd333 uses cookies and similar technologies on the Platform. A cookie is a small text file stored on your device by your web browser. We use the following categories of cookies:

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that help prevent cross-site request forgery. These cookies cannot be disabled without breaking Platform functionality.
• Functional Cookies: Used to remember your preferences, such as your chosen language or display settings, to personalise your experience on return visits.
• Analytics Cookies: Used to collect aggregated, anonymised information about how players navigate and interact with the Platform. This data helps us identify areas for improvement. We use only first-party analytics tools and do not share this data with advertising networks.

gbd333 does not use third-party advertising cookies, cross-site tracking pixels, or any technology designed to build a behavioural advertising profile for use outside the Platform. You may configure your browser to reject or delete cookies; however, disabling essential cookies will prevent you from logging in and using the Platform.

8. Data Retention

gbd333 retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or as necessary to fulfil the purposes described in this Policy. Specifically:

• Active Account Data: Retained for the full duration of your account's active status.
• Transaction & Financial Records: Retained for a minimum of five (5) years following the date of each transaction, in accordance with applicable financial record-keeping requirements.
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure, in accordance with applicable AML/KYC regulatory requirements.
• Support Communications: Retained for a period of two (2) years following the resolution of the relevant support case, unless a longer retention period is required for legal proceedings.
• Closed Account Data: Following account closure, your personal data is retained for the minimum period required by applicable law and then securely deleted or anonymised.

9. Data Security

gbd333 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields at rest on our database infrastructure.
• One-way cryptographic hashing of account passwords — gbd333 staff cannot view your password in plain text.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited to what is necessary for their job function.
• Regular internal security reviews and vulnerability assessments of Platform infrastructure.
• Incident response procedures to detect, contain, and report data breaches in accordance with applicable legal requirements.

While gbd333 takes all reasonable steps to protect your personal data, no internet-based system is entirely immune to security risks. You are also responsible for maintaining the security of your own account credentials. Do not share your gbd333 password with any third party.

10. Your Data Rights

Subject to applicable law and the conditions described in this Policy, you have the following rights in relation to your personal data held by gbd333:

• Right of Access: You may request a copy of the personal data gbd333 holds about you at any time.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal obligations requiring us to retain it (such as AML/KYC regulatory retention periods).
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
• Right to Data Portability: Where technically feasible and legally applicable, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we process your data on the basis of consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to processing of your personal data carried out on the basis of gbd333's legitimate interests, where you believe your rights and freedoms override those interests.

To exercise any of the above rights, please contact our support team. We will respond to all verified data rights requests within a reasonable timeframe and in accordance with applicable law.

11. Children's Privacy

The gbd333 Platform is strictly intended for use by individuals who are 18 years of age or older. gbd333 does not knowingly collect personal data from any person under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you have reason to believe that a minor has registered an account on gbd333, please notify us immediately via our support team so that we can investigate and take appropriate action. We take our responsibilities with regard to child protection and underage gambling extremely seriously.

12. Policy Updates

gbd333 may update this Privacy Policy from time to time to reflect changes to our data practices, Platform features, or applicable legal requirements. When we make a material change to this Policy, we will update the effective date at the top of this page and, where reasonably practicable, notify you via your registered email address or an in-Platform notification.

Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should discontinue your use of the Platform and contact support to request account closure.

13. Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the manner in which gbd333 handles your personal data, please contact our support team using the details below. Our team is available 24 hours a day, 7 days a week.

Email: [email protected]
Live Chat: Available from within your gbd333 account dashboard at any time.

We aim to acknowledge all written privacy enquiries within 48 hours and to provide a full response within 30 calendar days, or sooner where required by applicable law. For urgent matters relating to account security or suspected unauthorised access, please use live chat for the fastest response.